Privacy policy

Privacy Policy

Last Updated on: July 12, 2025

This Privacy Policy (“Policy”) discloses the privacy practices for the drinkrefrezz.com website (the “Site”) and any related services, including where we communicate with you about our products and services (collectively, the “Services”).

Asahi Beverages America, Inc., (a wholly owned US subsidiary of Asahi Soft Drink Co., Ltd., a member of the Asahi Group Holdings, Ltd. group of companies) is the provider of the Site. All references to “Asahi”, “our”, “us” or “we” within this policy refer to Asahi Beverages America, Inc.

We respect the privacy of our website visitors and understand the importance of privacy to them.

This Policy is designed to help you understand what information we gather about you and what we do with that information. You acknowledge this Policy by accessing or using our site, and agree that your personal information will be processed in accordance with this Policy. If you do not agree with this Policy, please do not access or use this Site or our Services.

We may aggregate or de-identify personal information described in this Policy. Where we do so, we will take reasonable measures to handle such information in de-identified form and not attempt to reidentify the information. Aggregate or de-identified information that we do not attempt to re-identify is not subject to this Policy.

This Policy includes the following content:

  • Personal Information We Collect
  • How We Use Personal Information
  • Cookies
  • How We Disclose Personal Information
  • Third-Party Websites and Links
  • Children
  • Security and Retention
  • Your Rights and Choices
  • Notice to California Residents
  • Changes to This Policy
  • Contact Us

PERSONAL INFORMATION WE COLLECT

To provide the Services, we collect personal information about you from a variety of sources, as described below. The types of personal information we obtain about you depends on how you interact with our Site and use our Services. The following sections describe the categories and specific types of personal information we collect about you, as applicable.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include, as applicable:

  • Contact details, such as name, physical address(es) or e-mail address(es), phone number(s), delivery location(s);
  • Order information, such as billing address, shipping address, and payment details, together with your contact details;
  • Account information, such as your username, password, and security questions;
  • Shopping information, including items you view and/or place in your cart, or add to your wishlist;
  • Survey information when you voluntarily respond to surveys we present to you about your interest and preferences in relation to our products and services; and
  • Customer support information or related information you choose to disclose to us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using the Services or accessing certain features on the Services.

Information We Collect through Cookies 

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"), as described in more detail below. Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below on Third Party Websites and Links.

Certain personal information we process may be considered sensitive under applicable laws. Where we process sensitive personal information, we will do so in accordance with applicable requirements.

HOW WE USE PERSONAL INFORMATION

We may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, and enforce any applicable terms of use, as well as to protect or defend the Services, our rights, and the rights of our existing or prospective customers or others. Below, we provide additional details about how we use your information.

  • Provide Our Products and Services. We use your personal information to provide you with the Services and perform our contractual obligations to you, including to process payment, fulfill your order(s), send notifications to you related to your account, purchases, returns, exchanges or other transactions, and detect and prevent transactional fraud; to provide, maintain, support, develop, analyze the use of, personalize, and improve our Services; to create, maintain, customize, secure and otherwise manage your account with us; and to arrange for shipping, facilitate any returns and exchanges, and to enable you to post reviews.
  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail (as applicable and subject to any opt-in or opt-out requirements), and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites, including to personalize our Site and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Site, third-party sites, and via email or text message.
  • Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity, as well as to help maintain the safety, security, and integrity of our Site, products and Services, databases and other technology assets, and business as a whole.
  • Communicate with You. We use your personal information to provide you with information you request (e.g., when you sign up to our newsletter), offer customer support, develop and improve our Services, present surveys to you about your interest and preferences in relation to our products and services, investigate and address your concerns, and monitor and improve our responses.
  • Comply with the Law. To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • Business Transactions. To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar corporate, in which personal information held by us about our customers is among the assets transferred.

COOKIES

As part of offering and improving our services, we may use “cookies” to store and sometimes track information about our online customers and users. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. Cookies can make use of the web easier by saving status and preferences about a web site. Some parts of our web site where you are prompted to log-in or that are customizable may require that you accept cookies. Cookies by themselves cannot be used to find out the identity of any user. Most browsers are initially set to accept cookies but users can change the setting to refuse cookies or to be alerted when cookies are being sent.

We use cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). For example, we use Microsoft Clarity analytics and Google Tag Manager. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies.

We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. 

Please keep in mind that removing or blocking Cookies can affect your user experience and may cause some of the Services, including certain features and functionalities, to work incorrectly or no longer be available.


HOW WE DISCLOSE PERSONAL INFORMATION

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Policy. Such circumstances may include:

  • With our affiliates or otherwise within our corporate group, in order to operate our company, offer our products and services, provide internal support, and for other purposes related to our day-to-day business activities;
  • With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping);
  • With business and marketing partners, including Shopify, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices;
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent; and
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of use, and to protect or defend the Services, our rights, and the rights of our users or others.

We do not sell personal information for monetary consideration. We do permit third parties to collect personal information through the website and share personal information with the third parties listed above for the business purposes specified in this Policy.

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.

We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party.

Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children

The Services are not intended to be used by any minor under the age of 18, and we do not knowingly collect any personal information about minors. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

We do not knowingly sell or share for cross-context behavioral advertising the information of consumers under 18 years old.

Security and Retention

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know. You may have the right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information, including with third parties.
  • Right to Delete. You may have the right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have the right to request that we correct personal information we maintain about you that is inaccurate, incomplete, or out of date.
  • Right of Portability. You may have the right to request us to transfer a copy of the personal information we hold about you to a third party.
  • Right to Opt Out of Sale or Sharing of Personal Information or Targeted Advertising. You may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws.

Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw such consent.

Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to any communication from us in relation to your decision and indicating your request to appeal.

Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the “unsubscribe” option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated at the following link: Exercise Your Rights , or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will request for verification of their authority to act on your behalf.

NOTICE TO CALIFORNIA RESIDENTS

This Notice to California Residents supplements the information contained in the rest of our Policy and applies solely to all visitors, users, and other existing or prospective customers who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act (CCPA) and any terms defined in the CCPA have the same meaning when used in this Policy.

Information We Collect

As mentioned above, we collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“personal information“). Personal information does not include:

  • Publicly available information from government records.
  • Deidentified or aggregated consumer information.

In particular, we have collected the following categories of personal information from consumers residing in California within the last twelve (12) months:

 Category Examples Collected
A. Identifiers. A real name, alias, postal
address, unique personal
identifier, online identifier,
Internet Protocol address,
email address, account name,
Social Security number,
driver’s license number,
passport number, or other
similar identifiers.		 YES
B. Personal information
categories listed in the
California Customer Records statute (Cal. Civ. Code § 1798.80(e)).		 A name, signature, Social
Security number, physical
characteristics or description, address, telephone number,
passport number, driver’s
license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information,
medical information, or
health insurance information.
Some personal information
included in this category may overlap with other categories.		 YES
C. Protected classification
characteristics under
California or federal law		 Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental
disability, sex (including
gender, gender identity,
gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including
familial genetic information).		 YES
D. Commercial information. Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. YES
E. Biometric information. Genetic, physiological,
behavioral, and biological
characteristics, or activity
patterns used to extract a
template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.		 NO
F. Internet or other similar
network activity.		 Browsing history, search
history, information on a
consumer’s interaction with a website, application, or
advertisement.		 YES
G. Geolocation data. Physical location or movements YES
H. Sensory data. Audio, electronic, visual,
thermal, olfactory, or similar
information.		 NO
I. Professional or employment-related information. Current or past job history or performance evaluations. NO
J. Non-public education
information (per the Family
Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).		 Education records directly
related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.		 NO
K. Inferences drawn from
other personal information.		 Profile reflecting a person’s
preferences, characteristics,
psychological trends, predispositions, behavior, 
attitudes, intelligence,
abilities, and aptitudes.		 YES

 

We obtain the categories of personal information listed above from the sources described in the section above on “Personal Information We Collect.”

Use of Personal Information

We may use, or disclose the personal information we collect for the purposes described in the section above on “How We Use Personal Information.”

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing Personal Information

We may share your personal information by disclosing it to a third party for a business purpose as described in the section above on “How We Disclose Personal Information.”

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information, as described in the section above on “Your Rights and Choices.”

To exercise your rights as described above, please submit a request by either:

Completing our online form Exercise Your Rights

Other California Privacy Rights

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to privacy@asahibev.com or mail to our address at: 3625 Del Amo Blvd. STE 255, Torrance, CA 90503.

CHANGES TO THIS POLICY

We may update this Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

CONTACT US

If you have any questions about this Privacy Policy or our handling of your personal information, or wish to submit a request in relation to your personal information, please contact us at:

        Asahi Beverages America, Inc.
        3625 Del Amo Blvd., Suite 255,
        Torrance, CA 90503
        Attn: Web Site Manager

We can be reached via e-mail at privacy@asahibev.com